- It is critical to ensure you arrive around 45 minutes in advance of your ticket time so that you can change, get into your wetsuit and attend the briefing. The usual visit will last around 2.5 hours.
- Please ensure that everyone has filled in their disclaimers. If you have to complete these details at the Reception area we are sharing, there will be a charge of a £5 for each registration made at Reception.
HOW TO BOOK
Go to our Booking Page, register and follow the instructions.
When you book, and pay for your ticket, the free hire of a wetsuit for that session is automatically included.
Please remember before booking that all ticket sales are final.
Once you have booked, you must ensure that you and/or everyone in your party, has completed their details and the disclaimer online before arriving. If you have to complete these details in the Reception, there will be a £5 administration charge for each disclaimer. Help on how to do this is covered later in this document.
All bookings must be made online in advance to ensure you can get the day and time you want. If there appears to be nothing available on the day you want to book, it is because all sessions are taken.
You can select any session that shows in the list of times once you have selected a date.
PLEASE NOTE: ONLY SESSIONS THAT ARE AVAILABLE FOR BOOKING WILL SHOW ON THE DATE YOU SELECT.
How to reserve
Go to www.apr.sports-booker.com, register and follow the instructions.
If your booking date is more than 4 weeks away, you can reserve a quantity of tickets, without paying. You will have 7 days to pay for all the tickets (or just some of them). The unpaid tickets will be cancelled 7 days after you make your reservation.
Simply log-in again at www.apr.sports-booker.com, any time in the next 7 days after you have reserved, and a payment option will show on the first page.
Please note it is quite tiring and normally one 50-minute session is enough for the average person.
CANCELLATIONS, CHANGING OR MOVING THE BOOKING
All bookings are final and are non-refundable.
Cancellations at more than 6 weeks prior will be credited to your Aqua Park account, allowing you to rebook. Then at the point of payment you can select a button that says, “Use credit on account” to pay, or part pay, provided there is the same or more credit to use than the cost of your bookings.
There is no cash alternative or cash refund.
CHILDREN AGED 6 & 7 YEARS OLD
?? Can only attend the special 10:00 am session from July 15th, provided that an adult or guardian of 18+ is present on the aqua park with them, on a 1 adult to 3 children ratio. We only supply wetsuits for children 1.3m tall and above. Children 1.2m tall or more may attend the park if they have their own wetsuit/rash vest to wear.
CHILDREN AGED 8 TO 15 INCLUSIVE
Can attend any session but must have either a parent or guardian on shore or on the aqua park with them, though we recommend children aged 13 years and under use the young person session at 10:00 am every day from 15th July. Children 1.2m tall or more may attend the park if they have their own wetsuit/rash vest to wear.
16 TO 95 YEARS OLD
The Aqua Park is fun and challenging for both adults and children, there are parts of the park that the adults will struggle with, and other parts the children will struggle with, but it is great fun for everyone. Over 16’s can attend without any other supervision.
To check availability simply visit the bookings website www.apr.sports-booker.com. This is where live availability is shown. As it can change by the minute, there is no point in emailing us to ask for availability.
If no sessions are showing it means everything is fully booked. If sessions are showing with a green cross, it means there is availability for you and your party on that session.
GROUPS AND DISCOUNTS
There is no discount for groups as almost all of our clients are groups.
Exclusive sessions have a fixed cost of £2000 and can accommodate up to 100 people. Exclusive sessions can only be booked by calling 01892 890000
PARK LAYOUT AND CHANGES
We will endeavour to ensure that as many inflatables (Aqua Park) are available for use, however we reserve the right, without prior notice, to remove any inflatable or feature that we deem necessary.
All our staff are out on the park looking after our customers, so our customer service is managed by email off site from our offices.
If your question is not answered by the above then please resend your email to firstname.lastname@example.org
PLEASE DO NOT DRIVE HERE ON THE OFF-CHANCE AS WE CANNOT ‘SQUEEZE IN’ EXTRA PEOPLE OVER OUR INSURED LIMIT
Further information can be found on our FAQs page: